At Nonaka Dental Clinic, we place great emphasis on the protection of your privacy. Below is how we handle personal information at the clinic. (Nonaka Dental Clinic Personal Information Protection Policy)

November 1, 2010

Nonaka Dental Clinic

At Nonaka Dental Clinic (hereinafter referred to as “the clinic”), we may collect and keep information (hereinafter referred to as “personal information”) that can identify an individual patient in order to provide patients with good service and useful information.

“Personal information” is defined as important information given to the clinic by patients. The clinic recognizes the significance of the fact that holding personal information is equal to holding a person’s safety, and considers it the clinic’s social responsibility to protect and manage the information strictly.

In order to assure the clinic’s patients the utmost in trust and safety, the clinic will rigidly adhere to the acts related to personal information protection such as the Act on the Protection of Personal Information, the responsibilities laid out in the guidelines of the Personal Information Protection Commission (PPC), and the clinic’s policies as well. The clinic continues to strive to properly manage personal information.

The clinic manages the personal information it receives from patients in accordance with clauses 1 to 6 that follow, excepting requests related to the three circumstances outlined immediately below:
- disclosure required by law
- urgent circumstances where life and property are threatened
- other unavoidable situations

1. Collecting, Using and Disclosing Personal Information to Third Parties

At the clinic, when personal information is collected, said collection will be made only after providing notification for the purpose of its use and obtaining the person's consent in advance. The use of personal information would be within the scope of this purpose.

The clinic will not disclose collected personal information to any third parties unless it falls under the situations stated below.
- after obtaining the person’s consent to disclose to third parties.
- disclosure in accordance with law
- in an emergency that necessitates the protection of an individual’s life, health or property and it being otherwise difficult to obtain the person’s consent.
- disclosure required by law enforcement such as police, prosecution, or court

2. Safety Management of Personal Information

The clinic implements the following safety management measures in order to prevent or avoid personal information from being lost, damaged, falsified, or leaked:
- measures to protect our information system that contains personal information from external threat
- measures to limit the persons in charge of handling personal information reliably in their duties
- measures to clarify the purposes of: collecting, keeping, using, and discarding personal information, and avoid risks that arise in those situations.

3. Depositing Personal Information

The clinic properly manages third-party vendors in accordance with the clinic’s rules regarding the protection of personal information. The clinic contracts with third-party vendors in order to perform the clinic’s duties smoothly and efficiently.

4. The Clinic In-House Structure Regarding Personal Information Protection

The clinic has an established information security committee, and an appointed person in charge of information management for each function that involves personal information in order to implement the clinic’s rules effectively.

5. Disclosing, Correcting, Deleting, Using, and Suspending Third Party Access to Personal Information

The clinic strives to ensure personal information is accurate and up-to-date. If a patient, in complying with the prescribed formalities, requests the disclosure of personal information, its correction, deletion, or use, or the suspension of third party access to personal information, the clinic carefully examines the request and upon confirming its legitimacy, responds to it promptly.

6. Changing the Clinic’s Personal Information Protection Policy and Announcing Changes

The clinic may change its personal information protection policy contents according to necessity. The clinic cannot notify its change to the patients every time the occasion arises, so please view the latest updates on this page.

Formalities in requesting the disclosure of personal information, its correction, deletion, or use, or the suspension of third party access to personal information (hereinafter referred to as “disclosure etc.”)

1. Mailing Address

Kobe Clinic Bldg. 3rd Floor. 3-1-7 Nunobiki-cho, Chuo Ward, Kobe 651-0097
Personal Information Protection Act Section

2. How to Request Information

Your request must be made in writing. Please mail it to the address above. We cannot accept any requests that are not written and sent via the mail. Thank you for your understanding.

3. Document of Validity to Identify the Person Seeking Personal Information

Please send a copy of your driver’s license, health insurance card, basic resident registration card with your photo, passport, residence card, or pension book with your request. Your submitted document will be handled strictly in accordance with the Act on the Protection of Personal Information. Once disclosure etc. is dealt with and completed, the document you send will be discarded.

4. Contact Information

If you have any questions regarding these formalities, please contact:
TEL: 078-221-4180 FAX: 078-221-4170
Kobe Clinic Bldg. 3rd Floor. 3-1-7 Nunobiki-cho, Chuo Ward, Kobe 651-0097
Personal Information Protection Act Section